The upgrade makes it easier for emergency services to find and send help to wireless 911 callers. The technology uses GPS and hybrid information to give a more accurate location of people who call 911 on their cell phones. The data also directs a person’s mobile call to the nearest emergency dispatch center.
Prior to this launch, mobile 911 calls were routed solely based on cell tower location. According to AT&T, “Locate Before Route” can narrow a device’s location down to a 50-meter radius, whereas cell towers leave a device’s location up to a broader 10-mile radius.
AT&T says its new service is especially important because about 80% of 911 calls today are made from mobile devices.
“When seconds matter, this helps narrow down location of a wireless caller from several miles to half a city block. It has the potential impact to save lives.”AT&T
AT&T says it is the first and only provider of location-based routing for mobile 911 calls. “Locate Before Route” will work automatically for anyone using the AT&T network, including Cricket Wireless customers.