CHARLESTON, W. Va. (WFXR) — Consumers beware.
West Virginia Attorney General Patrick Morrisey is shining the light on ticket scalpers. Morrisey says if you are purchasing tickets to a sporting event be careful of where you are buying them.
“There’s perhaps nothing better than rooting on the home team, but consumers must remain vigilant when buying tickets,” Morrisey said. “Scalpers can sense your passion. It’s crucial that you take your time, ask questions and make sure that you’re dealing with a reputable vendor.”
Morrisey says that if you want to buy tickets to get them from the box office or a well-known ticket vendor. He went on to list out some other helpful tips for purchasing tickets.
- Make sure the website or online vendor has safeguards to prevent hacking
- Check to see if the seat location is disclosed and when the tickets will be accessible
- Read all documents for any additional fees
- Understand the refund policy
- Use a credit card beacuse it gives consumers a greater chance to dispute any unfair or unauthorized charges
If you know anyone who has fallen victim to a ticket scam, report the incident to the respective venue, university and/or call the Attorney General’s Consumer Protection Division at 1-800-368-8808, the Eastern Panhandle Consumer Protection Office in Martinsburg at 304-267-0239 or visit the office online here.
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