RICHMOND, Va. (WRIC) — The Virginia Employment Commission’s online unemployment claim system has been down since Nov. 8 and was expected to come back up on Monday. The system was not back on Monday or Tuesday and now Secretary of Labor Megan Healy says it will be back on Wednesday.
The shutdown was planned to allow for the implementation of a more modernized unemployment claims system.
In the meantime, VEC spokesperson Joyce Fogg said people can make their claims over the phone. Anyone collecting unemployment can call 800-897-5630 to make their weekly claim. Fogg said the ability to file online would be restored, “very soon.”
The phone number is now also listed on the VEC website in a banner at the top of the page. People should be sure to have their PIN number ready when they file their claim.
The VEC will process payments for customers who filed their weekly claim prior to 2 p.m. on Nov. 8. Those who missed the certification deadline may face delays, which can be addressed once the modernized system goes live, according to Healy.
Other parts of the VEC website including appeals functions and job assistance remain up and usable.
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