Virginians book 40,000 appointments following the launch of DMV’s new system on Wednesday

Virginia News

RICHMOND, Va. (WFXR) — Since the launch of the new appointment system on Wednesday, around 40,000 people in Virginia have booked appointments at the DMV.

Starting on Monday, May 18, the Department of Motor Vehicles plans to reopen nine of its customer service centers across the Commonwealth. Customers will notice paritions similar to bank teller windows and limited seating in the lobbies.

This follows DMV’s previous announcement that all service centers would remain closed as other businesses reopen on May 11.

The DMV will only offer specific services that require an in-person visit, including original driver’s licenses and identification cards, original titles, original vehicle registrations, disabled parking permits and vital records. The DMV will only serve customers with an appointment.

Customers should stay in their vehicles until ten minutes prior to their appointments to adhere to the CDC’s social distancing guidelines.

In our area, the Roanoke DMV located at 5220 Valleypark Drive will serve appointments Monday through Saturday from 8 a.m. to 6 p.m. and the South Boston DMV located at 2039 Hamilton Boulevard will open for appointments Monday through Saturday from 8 a.m. to 5 p.m.

“Customers have responded positively to our appointment system and are grateful to get a reservation for needed in-person service as we are able to safely reopen offices. The safety measures we have put in place, such as requiring service by appointment only, following social distancing protocols, and limiting the number of customers in our lobbies, enable us to once again provide in-person service to Virginians in a way that promotes the health and well-being of our customers and employees.”

Richard D. Holcomb, DMV Commissioner

In accordance with Gov. Ralph Northam’s (D-Va.) Executive Order 62, the DMV says it will remain closed in the Northern areas of Virginia that will not be moving forward with Phase One.

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