UPDATE: Fiber damage repaired, Virginia state agencies back online

Virginia News
(Photo: Courtesy Pexels)

(Photo: Courtesy Pexels)

UPDATE 4:05 P.M.: The fiber cut overnight has been repaid and Virginia state agencies have had websites restored.

UPDATE 1:06 p.m.: Virginia’s online voter registration system is down on the last day of registration for this year’s election after a Verizon fiber optic cable was “inadvertently” cut Tuesday morning, the Virginia Information Technologies Agency (VITA) says.

The issue has affected the virtual private network (VPN) connectivity for several state agencies — including the department of elections, the DMV, Virginia Department of Health, and the Virginia Employment Commission — since Tuesday morning.

There was still no timetable for repairs as of noon on Tuesday, but VITA says technicians are working to fix the cut, which happened near Route 10 in Chester.

In a press release at 12:45 p.m., VITA said the fiber optic line was “inadvertently struck as part of activities related to a Chesterfield County roadside utilities project,” which is near VITA’s headquarters. The issue was first reported around 7:30 a.m.

“VITA, Verizon and Chesterfield County are working diligently to ensure that fiber repairs are made and connections are restored as soon as possible,” Tuesday afternoon’s release said.

UPDATE 10:39 a.m.: Due to the service outages impacting Virginia’s voter registration process — as well as numerous other state agencies, Lt. Gov. Justin Fairfax is calling for Tuesday’s registration deadline to be extended.

“We will work with the Administration to resolve this issue and ensure all voters have access to #Vote,” Fairfax tweeted Tuesday morning.

UPDATE 9:18 a.m.: Virginia’s online voter registration system — as well as numerous other state agency websites — are down on the last day of registration for this year’s election because of outages resulting from a fiber cut, the Virginia Information Technologies Agency (VITA) says.

The issue is affecting the virtual private network (VPN) connectivity for several state agencies, including the department of elections, the DMV, Virginia Department of Health (VDH), and the Virginia Employment Commission.

It’s unclear when the issue will be resolved, but in the meantime people who are trying to register and vote early in-person will be given a provisional ballot, election officials say:

  • If you want to apply for voter registration now, fill out and print the paper application here.
  • If you want to apply to vote by mail now, fill out and print the paper application here.

The department of election’s website reads: “Due to a network outage the Citizen Portal is temporarily unavailable. We are working with our network providers to restore service as quickly as possible.”

The VDH — including all the local health districts — is also experiencing widespread phone and internet issues Tuesday morning.

According to health officials, because of widespread Verizon outages across the Commonwealth, VDH and local health departments have no internet and their phones are not working.

It’s unclear when the issue will be resolved, but VITA says technicians are working to repair the cut, which happened near Route 10 in Chester. It’s unclear if foul play was involved.

(WFXR) — The website for the Virginia Department of Motor Vehicles (DMV) is experiencing technical difficulties Tuesday morning.

“Due to an outage with Virginia’s technology provider, DMV’s websites, Customer Service Centers, and third party providers including DMV Selects are unable to provide transactions,” the Virginia DMV website says as of this writing.

If you are interested in applying for voter registration or updating your voter registration info — which is due by 11:59 p.m. on Tuesday, Oct. 13 — you are asked to visit the Virginia Department of Elections website.

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