ROAONKE, Va. (WFXR) — There are multiple forms of phone scams and the caller ID service, unfortunately, is not the most reliable form of avoiding such a scam.
Scammers can use caller ID information to impersonate a local company, a government agency, or a neighbor.
In Rockbridge County, scammers are impersonating the Sheriff’s Office.
In a Facebook post, Rockbridge County Chief Deputy Tony McFaddin said they’ve received reports of consumers receiving calls from a scam artist impersonating the Sheriff’s Office.
The callers “make the victims feel as though they’re speaking with law enforcement, who indicate that warrants have been issued on them for failure to appear for jury duty and fines have been assessed,” McFaddin said.
The Sheriff’s Office asks residents to call their office at (540) 463-7328 in the event they receive a spoof call impersonating the office.
This nationwide issue has also gotten the attention of West Virginia Attorney General Patrick Morrisey who reported recently a spike in spoof calls from callers impersonating local businesses.
Consumers were receiving calls that impersonated three businesses.
Two medical clinics and an automobile repair shop reportedly received over 600 calls from residents who questioned the source of the call after receiving a scammed phone call, according to a statement from the West Virginia Attorney General’s Office.
Here are some tips from the Federal Communications Commission to avoid being a victim to a spoofing scam:
- If the callers ask you to push a button, hang up.
- Do not respond to any questions, including “Yes” or “No.”
- Never give out personal information.
- If the caller appears to be a company or a government agency, hang up and call the company using a number found on their website to verify the phone call.
For more tips on how to avoid spoofing and phone scams, go to fcc.gov/consumers-guides.