Parent concerned one Roanoke school suffering more bus delays than others


ROANOKE, Va. (WFXR News) – A Roanoke mother is concerned that her child’s school is suffering from more delays than others.

Samantha Carroll-Hill reached out to WFXR News because she believed her daughter’s school, William Flemming High School has more double routes than other schools. A double route is where a driver drops off a bus full of students, and then goes back to the school for another busload.

“No student should be waiting hours on a bus home or to school,” said Carroll-Hill.

Carroll-Hill thinks the delays may be caused by the double routes. She says a school official told her on some days William Flemming has more double routes than other schools.

Representatives from Durham School Services did not confirm the number of double routes for each school but did say they vary each day throughout the district.

They gave a statement that reads in part:

“Double routing is used to offset for a driver shortage. The shortage that day may be due to factors including a driver calling in sick. We are working with the district to make any wait times as short as possible.”


“I don’t know if it has anything to do with the neighborhoods they live in, but it needs to be dispersed equally,” said Carroll-Hill.

Carroll-Hill says the delays could cause her daughter to be late to important classes and she doesn’t want that to impact her grades.

“My daughter deserves to be at school on time. As well as the other kids at other schools,” said Carroll-Hill.

She’s been driving her daughter to and from school since the first day because the bus has been late every morning and every afternoon. Something she’s only been able to do because she’s been out on medical leave, but has to go back to work next work and fears the situation won’t be resolved.

“It is going to change, my daughter is going to have to wait on the bus. She’s going to be 45 minutes or an hour late to a class,” said Carroll-Hill.

Carroll-Hill says she hopes Durham hires the drivers the need and improves their communication before her daughter’s grades suffer.

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