Danville to resume utility disconnections, fees for ‘delinquent accounts’ on Sept. 1

Southside Virginia News

DANVILLE, Va. (WFXR) — Starting on Sept. 1, the City of Danville plans to resume utility service disconnections for delinquent residential accounts, as well as the $50 delinquent account fee for all utility customer classes.

According to Danville officials, notices are being mailed to customers with past due balances of more than 35 days. If customers want to avoid service interruption and related fees, they need to pay any portion of their balance that is more than 35 days past due before Sept. 1. 

The city says that federal funding has been made available to state and local governments to help communities with COVID-19 issues, including funding for utilities.

Danville residents with coronavirus-related income loss are asked to contact the Danville Department of Social Services to apply for assistance with past due utility accounts starting on Monday, July 12.

Meanwhile, Danville Utilities customers who live in Pittsylvania County, Halifax County, and Henry County should contact their local Department of Social Services to see if assistance is available there.

Customers are encouraged to apply as soon as possible while funding is still available. In addition, officials say residential customers have the option of enrolling in an equal payment plan.

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