ROANOKE COUNTY, Va. (WFXR) — One Roanoke County resident, Dennis Allen says he hasn’t been getting his mail on a regular basis and all he wants is some clarity.
“The worst part about this is the uncertainty, and not knowing whether it is going to come, or when it is going to come,” said Allen.
He explains he can’t remember when the slowdown started, but he began noticing he was going one day without mail and it slowly progressed into more than two.
“A few weeks ago I went three days in a row without mail, and that got me irritated,” said Allen.
Allen adds what bothers him the most is when important deliveries, like his medication, are delayed.
“I get my medications through the mail, and I haven’t had an issue but it is a possibility. I know a lot of people in the area here are elderly and they get their medications through the mail and then there are always the bills,” said Allen.
So, he took the next step and called the help number for the US Postal Service (USPS) to find out what was going on. Allegedly he claims the USPS phone attendant told him it was due to sickness, vacation, lack of workers, and no new hires.
A spokesperson with the United States Postal Service responded to WFXR News with a statement.
“The Postal Service is committed to delivering each mail piece. Some Roanoke customers received sporadic letter mail delivery during the past week. We expect normal delivery to resume soon to those customers. Customers who have questions about mail delivery should contact their local post office or call 1-800-ASK-USPS. We thank customers for their understanding and continued support.”United States Postal Service
Although for Dennis all he wants is his mail on time, even if it is just for two days out of the week when it was guaranteed that he can get it.