ROANOKE, Va. (WFXR) — Roanoke residents are voicing their frustrations with city leaders over their personal property tax bills.

One resident expressed the increase using the term, “hitting a man when he’s down.” Many others shared similar opinions.

“I couldn’t imagine driving a new car and [having to pay] what the taxes would be on that,” said Roanoke resident Robert Hostetter.

Robert Hostetter was recently sent his property tax bill on his 2014 Buick Lacrosse and he was surprised. He is disabled and has been living on a fixed income for 10 years.

“Having to do two partial payments and finding the income for two different months for something that comes around once a year, obviously it puts more money on your regular income and your bills,” said Hostetter, adding he already has enough on his plate paying for cancer treatments.

“I still have a battle with that. I went three years clean and then I had a spot come up,” Hostetter said.

Roanoke city officials say the tax rate is the same, but the rising demand for used vehicles means they are worth a lot more.

“It’s an unfortunate situation that it is the way that is right now,” said Roanoke Commissioner of the Revenue Ryan LaFountain.

LaFountain says his emails are blowing up with concerns and criticism about the increases.

“We work to be as fair and as upfront and clear as possible. When it comes to matters of tax policy, those are your members of city council that will work with you to hear you,” said LaFountain.

According to Hostetter, he is remaining positive and knows everything will be fine.

“I know that God will bless me and take care of me,” said Hostetter.

LaFountain says anybody who has concerns about their tax bill should address it with city council members since they are the ones who can change the policy.

Meanwhile, Roanoke City Manager Bob Cowell has yet to say where the money is going.