ROANOKE, Va. (WFXR) — For the second consecutive year, Forbes has named Member One Federal Credit Union as one of Virginia’s Best Credit Unions.
“We are thrilled to have been selected as one of Forbes’ Best in State Credit Unions for the second year in a row. This designation goes to just over 3 percent of all credit unions nationwide and is an honor to receive in any year. However, we are even more proud to receive it after the extremely challenging year we’ve all been through,” said Lori Cauley, Chief Brand Officer for Member One. “We believe it represents our strong commitment to doing what is right for our members, our employees, and our communities, no matter what.”
Forbes along with market research firm Statista surveyed nearly 25,000 customers. They were asked about their current and former banking relationships.
Each financial institution was scored an overall recommendation and satisfaction. There were also five sub-categories they were scored; trust, terms and conditions, branch services, digital services, and financial advice. Out of the 5,068 credit unions nationwide evaluated, only 3.6 percent made the Forbes list.
For breaking news delivered to you, subscribe to WFXR’s breaking news email list