Cloud-based tech helps save lives at LewisGale hospitals

Roanoke Valley News

LewisGale Medical Center

SALEM, Va. (WFXR) – A new cloud-based communication network and mobile app technology will help save lives in the LewisGale Regional Health System.

The new technology will communicate between its four hospitals and emergency medical services in the field. It is the first of its kind in Southwest Virginia, allowing ER physicians to diagnose life-threatening situations in real time before a patient arrives at the hospital.

“EMS plays a vital role in improving care for these patients, and we’ve known for some time that patients with life-threatening conditions receive faster treatment when EMS activate the appropriate hospital team from the field,” said Steven Pasternak, MD, Emergency Department Medical Director at LewisGale Medical Center. “This new, cloud-based, mobile technology further decreases the amount of time it takes to communicate vital data and activate hospital teams compared to traditional methods of communication between ERs and EMS. For example, if a patient has had a suspected cardiac event, the EKG administered by EMS in the field can be transmitted in real-time to the hospital, which enables the hospital to be ready to perform, if necessary, a cardiac catheterization procedure to open blocked arteries as soon as the patient arrives.”

Studies showed significant reductions in time from when the EMS alerts hospital teams from the field to team activation once the patient arrives at the hospital.

  • 33-minute reduction in door-to-needle time for stroke patients
  • 59 percent decrease in average door-to-needle time for stroke patients receiving tPA
  • 25 percent improvement in cases meeting the American Heart Association’s “90-minute or less door-to-balloon time” guideline to open blocked arteries for heart attack/arrest patients

“We have been working hand-in-hand with our EMS partners for the past couple of months on training and trial runs of this new technology, and are very excited to now have this lifesaving technology available in the communities we serve,” said Rick Konstance, MD, Chief of Interventional Cardiology at LewisGale.

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