BOTETOURT COUNTY, Va. (WFXR) – Botetourt Van Services provides transportation services for residents in Botetourt County who are over the age of 55 or residents who are disabled or who need to access medical appointments and errands.
During the 2018 Community Health Assessment conducted by the Roanoke City and Alleghany Health District, they found residents in northern Botetourt County had difficulty scheduling rides with the Van Service – citing long distances from the northern part of the county to destinations in the southern part of the county. This normally means that if a rider in the northern part of the county needs the service, the driver would be tied up for most, if not all of that day and if that driver is already scheduled to provide a ride elsewhere in the county, they can’t serve residents in the northern part of the county on that same day.
The Eagle Rock Ruritan Club started focusing on this issue and began raising awareness of the problem with County staff, elected officials and residents.
They partnered with the Roanoke Valley-Alleghany Regional Commission and were awarded the Community Mobility Design Challenge grant in 2020 by the National Center of Mobility Management to research the problem and develop potential solutions.
The team contracted with RADAR to operate the “Tuesday Shuffle” for five weeks in November and December, providing trips to residents – specifically in the northern part of Botetourt County.
Seeing the need in the community, Botetourt County officials have dedicated one of their van drivers to serve northern Botetourt County on Tuesdays, starting in January 2022.
The van service reserves rides on a first-come, first-served basis and with a charge of $6 per person and $12 for those requiring wheelchair transport.
Companions are not charged unless they also have an appointment.
The dedicated Tuesday van driver will transport Botetourt County residents who met the criteria for service and live in northern Botetourt County zip codes including:
Riders are encouraged to call and schedule their rides as soon as possible. Ride appointments must be made at least one week in advance.
To schedule a ride or for more information, call 540-928-2130.
Residents of northern Botetourt County may still ride other days of the week, but they should reserve their ride as early as possible.
Residents who live in Botetourt County, but are outside of the zip codes listed above can get a ride on Tuesday but should reserve their ride as early as possible.