The way people report traffic crashes in Roanoke is about to change. On Thursday morning, Roanoke City and County Police opened the first collision reporting center in the nation.
Now, instead of waiting on the side of the road for an officer, people involved in a traffic crash can go to the center to report it. Drivers can also start the insurance claim process at the office. The center will free up officers, so they can respond to more urgent calls.
“It gets those cars out of the roadway. Our officer, our citizens are safer. Traffic is restored to normal, it’s faster which helps reduce congestion as well as secondary collisions that may result from that congestion,” said Chief Howard Hall of Roanoke County Police.
Police say, for now, people should still call 911 to report a crash. An officer will respond to determine if a collision report should be handled at the center. Drivers are asked to report a crash within 48 hours.