UPDATE: Roanoke Police were called to SunTrust Bank on Franklin Road just before 10:30 Friday morning due to a possible threat.
Officers said the threat was made by a customer over the phone to an bank employee.
Bank employees pulled the fire arm to evacuate the building as a precaution.
Some roads were closed during the investigation and then reopened around 11:15 a.m.
Police searched the bank and determined there was no immediate threat.
According to Roanoke Police, they know who the suspect is and that person is not local.
No arrests have been made at this time.
Police are investigating a bomb threat that resulted in an evacuation downtown.
The Suntrust Bank was evacuated after the initial report came in at 10:30 Friday morning.
The intersections of Jefferson and Franklin, Jefferson and Church, and Franklin and Williamson Road were closed.
The scene was cleared at 11:15.
Roads have reopened since then.