Floyd County to install new 911 system

Local News

“Every second matters in any type of whether it’s a fire call, rescue call, or a call for emergency services or law enforcement or what have you, every second counts,” said Brian Craig, Floyd County Sheriff.

New changes are coming for the Floyd County 911 center. 

“There’s some issues with communicating from cell phones to the 911 system, this will hopefully alleviate those problems where you can directly text to 911 or just communicate things through cellular phones,” said Brian Craig, Floyd County Sheriff.

Through the Virginia Technology Information Agency, Floyd County will be updating their 911 system from analog to digital. 

“Right now I believe it’s about a 20 second delay that we get before the system transfers here, now we are hoping that this system will streamline it, make those a whole lot quicker and a whole lot quicker for us to get information out to our folks here at the sheriff’s office and possibly even neighboring jurisdictions if need be,” said Brian Craig, Floyd County Sheriff.

“It’s going to be more efficient. We are going to be able to get more information, so video, text,” said Lauren Yoder, Floyd County Board of Supervisors.     

“This is a really big deal for Floyd, you know, we’re going to be on the cutting edge of 911 technology which is unusual for a rural community,” said Lauren Yoder, Floyd County Board of Supervisors. 

“Anytime you talk about safety it’s extremely important. Anything we can do to speed up response times, coverage, calls for service, it’s extremely important, especially when you are in a community like Floyd where it may be 20,30 minutes,40 minutes before we can get anyone to you,” said Brian Craig, Floyd County Sheriff.

Which means the residents of Floyd County will hopefully experience faster emergency services without the costs up front.

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