What Facebook says caused the outage for its social media platforms

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UPDATE 10/5/2021: Facebook is revealing what was the cause behind a major outage to several of its social media platforms.

According to the Twitter account, Facebook Engineering released an update regarding the outage.

The article inside the tweet talks about how their teams came across configuration changes on their routers that coordinate with network traffic between the data centers. Engineers couldn’t fix the problem because they were locked out of the system. This then snowballed causing the company’s services such as Facebook, Instagram, WhatsApp, Oculus, and other messenger systems to come to a halt. This outage lasted more than six hours — starting roughly around 11:44 a.m. EST and ending just before 6 p.m. EST.

In the article, Facebook states “We want to make clear that there was no malicious activity behind this outage — its root cause was a faulty configuration change on our end. We also have no evidence that user data was compromised as a result of this downtown.”


UPDATE 8:20 p.m.: Facebook has issued the following statement regarding Monday’s extended outage on their platforms, saying they have been working hard through the day to restore access to all of their services.


UPDATE 5:56 p.m.: The social media company, Facebook, is back online after a major outage shut it down for hours.

Just before 6 p.m., the website refreshed and users were able to access their feeds once again. There are still some bugs that might be keeping some professional pages from posting updates.

The outage caused not only Facebook, but Instagram, WhatsApp, Oculus, and its messenger systems to go down around 11:40 a.m. on Monday, Oct. 4. The outage lasted for approximately six hours.

The Chief Technology Officer with Facebook stated networking issues were part of the problem. It’s unclear if there were any other issues that could have caused the major outage.


UPDATE: 4:38 p.m.: The Chief Technology Officer (CTO) with Facebook, Mike Schroepfer is releasing new information regarding the outage that has lasted for hours.

In a Twitter post, Schroepfer states “…We are experiencing networking issues and teams are working as fast as possible to debut and restore as fast as possible.”

The outage has been going on for several hours and started around 11:40 a.m., according to DownDetector. It impacts Instagram, WhatsApp, Oculus, and any messaging system.


UPDATE 4:06 p.m.: The outage of Facebook has many people seeing reports across Twitter that Facebook’s domain name is up for sale.

After searching through Whois.com, WFXR News found that the registration for Facebook.com is good through March 30, 2030. Below is the registration data from the website.

Data from whois.com website

The outage has been going on for several hours and started around 11:40 a.m. EST, according to DownDetector. It impacts Instagram, WhatsApp, Oculus, and any messaging system.


UPDATE 2:23 p.m.: The social media company, Facebook, and its subsidiaries Instagram, WhatsApp, Oculus, and any messaging system remain down.

According to Google Finance, Facebook Common Stocks are down on Monday, Oct. 4. As of 2:28 p.m., the stock is reportedly down 18.91. The Facebook stock started at $335.50 when stocks opened at 9:30 a.m.

There are also reports across Twitter that the Facebook domain name is up for sale, but WFXR News could not confirm these reports.

The outage started around 11:40 a.m., according to DownDetector and these social media platforms have been down for several hours.


UPDATE 1:10 p.m.: Virtual reality company, Oculus is also experiencing some outages.

The company tweeted out around 12:09 p.m. stating that some people may be having trouble accessing their apps and products. Oculus is working to get everything back up and running as quickly as possible.

Oculus is part of the Facebook Technologies company which is a subsidiary of Facebook. Oculus is known for its two VR headsets: Oculus Rift and Oculus Quest.


(WFXR) — Several social media platforms are currently experiencing major outages.

Facebook, as well as WhatsApp, Instagram, and any messenger systems are down. There is no word on what caused the outage.

According to a tweet on the Facebook App Twitter account, “We’re aware that some people are having trouble accessing Facebook app. We’re working to get things back to normal as quickly as possible, and we apologize for any inconvenience.”

Users are experiencing an error message that says “This site can’t be reached.” The outage happened around 11:40 a.m., according to DownDetector. Right now more than 80,00 people have reported outages to Facebook as of 11:52 a.m.

Stay with WFXRtv.com and on the WFXR News app as we continue to follow this developing story.

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