DoorDash driver says customer issued a false failed delivery claim, risking his job

Local News

LYNCHBURG, Va. (WFXR) — A delivery driver with DoorDash says a customer in Lynchburg reported to the company that he failed to deliver her meal, moments after he had handed it to her.

The driver, Anthony Wright, says he’s not alone. He says that in a Facebook group for DoorDash workers, drivers will comment about customers issuing fake complaints such as that several times per week.

Now, he faces the possibility of his account getting deactivated and losing the job if the company does not accept his records of delivering the meal, some of which he provided to WFXR.

“Hurt, hurtful,” he said, commenting on the customer’s actions. “I don’t like the world is sometimes. For someone to do that, I just want to be able to speak up for everyone else that has had that happen to them, because I know how it feels to be hurt when you lose a job.”

He says he did not report the incident to the authorities.

WFXR reached out to Lynchburg’s Commonwealth’s Attorney, Bethany Harrison.

She did not comment on this specific case, but she said situations like falsely reporting an incomplete delivery would be considered a larceny by false pretenses.

Harrison says that with the dollar value of a meal delivery, it would be a misdemeanor, punishable by up to 12 months and/or $2,500.

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