On Sept. 21, the department announced that Apple users in Danville have recently been targeted. Users are receiving messages claiming that their device may be contaminated and advising users to call Apple Support.
However, when users click the link that is provided, they are transferred to another person who tells them that their device is contaminated. The contact also advises the victim they have access to their bank accounts.
Danville Police advise Apple users who receive the spam message to do the following:
- Restart the device, and it should begin working normally again
- Do not purchase gift cards or give access to accounts to anyone over the phone. Do not for any reason download any desk or ultra viewer to your device.
- Never click on a link that cannot be traced back to a legitimate source. Legitimate sources will never ask for information through a third-party app.
- Closely guard your financial and personal information. Financial institutions will not instruct you to download a third-party app.
- Never under any circumstances give out login information. Safeguard all usernames and passwords.
If the issue continues, call AppleCare at 800-APLCARE. Danville Police said that fraud does not target a certain age.
Anyone who has information is asked to call the Danville Police Department by patrol at 434-799-6510 option 4, investigations at 434-799-6508 option 1, and option 1 again, calling 911, contacting Crime Stoppers at 434-793-0000, approach any officer you see, through social media, via email firstname.lastname@example.org, or use our crime tips CARE app.