BBB shares online safety tips ahead of Cyber Monday’s online sales

Local News

ROANOKE, Va. (WFXR) — This year’s Cyber Monday is keeping its title as the biggest online shopping day of the year.

“Most of my holiday shopping for others will be online,” said shopper Lisa Harmon.

More than 150 million people plan on shopping from Thanksgiving Day through Cyber Monday this year.

“This year…the sales started a lot earlier and I didn’t have to really focus so much on Black Friday [or] Cyber Monday,” said Harmon. “And these, like, really specific days seems like the sales really go throughout the season.”

While it feels like the sales are never-ending, if you do plan on grabbing your wallet and scrolling online this Cyber Monday, the Better Business Bureau (BBB) urges you to be a savvy online shopper.

“Don’t deal with unknown sites. Don’t click on a link in your social media that looks like they have that designer handbag or that electronic piece that isn’t available anywhere else. Chances are you’re about to go to a fake site,” said Julie Wheeler, President and CEO of BBB Serving Western Virginia. 

The BBB says beware of those too-good-to-be-true deals. Experts recommend reading the fine print, especially when it comes to returns.

“They can have restocking fees. They can charge you a shipping fee to return an item and they cannot take returns. They can only allow store credit,” Wheeler explained.

Before you start clicking away and adding items to your cart, make sure your computer is updated with virus protection.

Another online safety tip from the BBB is to shop with a credit card. That way, if there is a fraudulent transaction, it can be easier to dispute charges and get your money back.

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