UPDATE: Power restored to over 1,700 customers left in the dark earlier Tuesday in the Roanoke and New River Valleys

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As of 6:13 a.m. on Dec. 7, 2021, Appalachian Power says 1,768 customers are without power because of these two major outages. (Photo: Courtesy Appalachian Power)

UPDATE 9:00 p.m.: After a full day without power, residents who were left in the dark in parts of Roanoke and Floyd Counties are back on the grid.

Power was restored earlier this evening to the over 1,700 customers who were knocked out not only in those areas, but also in Montgomery and Franklin Counties as well as the City of Roanoke.

The outages were attributed to equipment-related problems.


(WFXR) — More than 1,700 Appalachian Power customers in both the Roanoke Valley and the New River Valley — including an elementary school in Floyd County — are currently affected by Tuesday morning outages.

The company says the two major outages, both of which are equipment-related. However, power should be restored by 3 p.m. on Tuesday, Dec. 7 for the 1,768 customers dealing with the outages at this time.

Appalachian Power says the first outage — which is currently affecting 229 customers, most of whom are in Roanoke County — started at 9:30 p.m. on Monday, Dec. 6.

The other outage, though, started at 11:12 p.m. on Monday and is impacting 1,539 customers as of 6:13 a.m. on Tuesday. That outage is mainly located in Floyd and Roanoke counties, but it also reaches Franklin County.

According to Appalachian Power, at least 1,789 customers in the New River Valley and Roanoke Valley are without power as of 6:13 a.m. on Tuesday because of outages:

  • Floyd County: 1,117 customers due to two outage cases
  • Roanoke County: 611 customers due to three outage cases
  • Franklin County: 50 customers due to two outage cases
  • Montgomery County: 11 customers due to two outage cases
  • Roanoke City: Less than five customers due to one outage case

Floyd County Public Schools says that Check Elementary will be closed Tuesday because of an extended power outage. However, all other schools in the county will continue on their regular schedule.

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