RICHMOND, Va. (WFXR) — The Virginia Department of Health (VDH) added a new toolbar to its coronavirus web page on Monday in order to offer visitors an interactive list of topics and provide a more personalized experience with regard to COVID-19 education.
“This COVID-19 & You tool serves to answer questions for the public regarding health concerns and issues by providing interactive experiences,” says Suresh Soundararajan, VDH chief information officer. “The intent is to make the user experience better and more targeted for people looking for information regarding COVID-19.”
The new web page allows users to click through a list of topics and subtopics based on information consumers most frequently search for on the VDH coronavirus website, officials say. The links will reportedly refer to other websites — primarily the CDC website — or to pages with more graphics and photos, shorter blocks of text, and larger text. According to health officials, all information is reviewed for accuracy and readability by VDH subject matter experts.
“COVID-19 & You allows the public an innovative way of accessing information by customizing the experience through channels,” says Soundararajan. “It addresses frequently asked questions regarding health concerns and issues. It offers an interactive way to disseminate information and create transparency and awareness for the public.”
VDH’s website team began working on the project on April 8, according to health officials.
“We will add additional experiences and edit the current experiences based on the analytics on these pages. Ideally, we could create user experiences for any health information VDH wants our citizens to know about,” says Soundararajan.
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