Carilion Clinic offers month-long postponement option to pay medical bills without interest, penalties

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ROANOKE, Va. (WFXR) — Carilion Clinic announced Tuesday an opportunity for patients to postpone paying their medical bills for a month without paying any interest or penalties.

“This past month, our communities have faced unprecedented economic challenges in response to COVID-19,” says Chief Financial Officer, Don Halliwill. “As a local business, this is just another way that we’re looking to support our communities.”

The month-long payment holiday option started Monday, April 20, officials say. In addition, according to Carilion, other existing programs will be available to patients during this period, such as Carilion’s Bill Pay program, which offers extended payment plans; discounts for those without insurance; and financial assistance for up to 100 percent of the cost of care for individuals who qualify.

“As our mission states, we exist to improve the health of the communities that we serve,” says Halliwill. “We see this as an opportunity to improve not just the physical health, but the economic health of our region as well.” 

For more information about any of these payment programs, visit Carilion’s billing website.

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