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Lynchburg City Schools apologizes for bus route issues during first days of school

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LYNCHBURG, Va. (WFXR) — Lynchburg school officials issued a statement on Thursday after a number of parents had to drive their kids to and from their first day of school on Wednesday because buses were either late or never showed up.

“We stepped out on the bus stop about 7:30 this morning,” Stephanny Bradley, the mother of a kindergartener and a third-grader at Dearington Elementary, told WFXR News on Wednesday, Aug. 11. “I ended up loading my kids in the car at about 8:50.”

The school district wrote several posts on Facebook this week — both before and after students attended their first day of classes — addressing concerns and confusion about bus routes.

On Thursday, Aug. 12, Lynchburg City Schools released the following statement:

“We apologize for the ongoing delay in providing accurate transportation information to families.

Earlier this week, we discovered that there were issues with information that was uploaded into the transportation software that resulted in some families receiving inaccurate, incomplete, or no bus route information.

The transportation software consultants have been working directly with LCS to resolve these issues as quickly as possible. Support staff have been riding the elementary buses in the mornings to ensure that students are picked up and safely delivered to their school. We appreciate those families who were able to transport their children to school and will continue to work with families who are reporting issues with their drop-off/pick-up information.

The entire team is working on this and we will communicate updates as they are available.

Many families whose students attend their zoned schools can find their bus information by accessing the “Find Your Bus Stop” link on our website at https://ewa2.edulogweb.com/lynchburgva1web/webquery/. We continue to work to resolve students who do not attend their zoned schools such as PreK, Schools for Innovation, and the Go Center. We are encouraging as many families that can provide transportation for their children to do so until this is resolved. If families need assistance, please contact your building
principal.

We anticipate that this problem will be resolved within the next 24-48 hours.

Thank you for your patience as we work to safely transport all students to and from our schools.”

Ethel Reeves, Director for Equity and Community Relations, Lynchburg City Schools

If you need help finding your nearest bus route, correcting your bus route, or filling out transportation forms for Lynchburg City Schools, follow this link.

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