UPDATE 11/1 AT 9:26 A.M. MONTGOMERY COUNTY, Va. (WFXR) — Montgomery County have announced they are lifting the PSA’s Boil Water notice has been lifted as of Wednesday, Nov. 1.

According to the city, PSA customers in the Shawnsville and Elliston areas can now return to using water as usual.

UPDATE 10/29 AT 4:40 P.M. MONTGOMERY COUNTY, Va. (WFXR) — As water issues continue to impact the Shawsville and Elliston communities, Montgomery County says entities will continue to distribute bottled water on Monday, Oct. 30.

Montgomery County officials say water will be distributed from 10 a.m. to 1 p.m. and from 5 p.m. to 8 p.m. at the Elliston Volunteer Fire Department.

The county says the Public Service Authority (PSA) has been working diligently to restore services. In the meantime, the following entities have partnered to assist the community:

  • Montgomery County Public Service Authority; 
  • Montgomery County Department of Fire and EMS;
  • Montgomery County General Services
  • Elliston Volunteer Fire Department
  • Riner Volunteer Fire Department
  • Montgomery County Public Schools
  • Town of Christiansburg Public Works
  • New River Valley Water Authority
  • Virginia Department of Emergency Management
  • Virginia Department of Health
  • Virginia Department of Health Office of Drinking Water. 

“Again, the PSA crews sincerely appreciate your continued patience as they work to restore water service to customers,” said Jennifer Harris in a press release.

UPDATE 10/28 AT 12:56 P.M. MONTGOMERY COUNTY, Va. (WFXR) — Montgomery County has announced that the boil water notice is expected to be in effect for several days.

Officials say crews are continuing to work on this issue and fill water supply tanks. PSA is advising all customers in the Shawsville and Elliston areas to only use water when it is absolutely necessary on Saturday, Oct. 28 until Oct. 29 at 5 p.m.

Montgomery County says the notice will remain in place until the PSA has safe drinking water test results. Officials say all water samples collected must meet state and federal drinking water standards before the notice is lifted.

The Montgomery County Fire-EMS Department will continue to distribute water on Sunday at the Elliston Fire Department, from 1 p.m. to 4 p.m.

The PSA appreciates your continued patience as crews and other community organizations and entities collectively work to restore water service,”

Montgomery County

WFXR News will continue to update this story as additional information is made available.

UPDATE 10/28 AT 12:56 P.M. MONTGOMERY COUNTY, Va. (WFXR) — The Montgomery County Public Service Authority (PSA) has issued a boil water notice effective immediately.

PSA says crews are working to restore water to customers in the Shawsville and Elliston areas on Oct. 28; however, customers must boil their water until the notice is lifted. Officials say even if services were not interrupted for customers in Shawsville and Elliston, all water must be boiled before using it.

Montgomery County is advising all residents in the impacted areas to do the following:

  • Please flush all cold-water faucets for approximately 2-3 minutes.
  • Prior to drinking water from the PSA’s water system, bring the water to a rolling boil for approximately one minute. This will help destroy bacteria that may have contaminated the drinking water.
  • Caution: Use extreme caution with boiling water to avoid burns. Allow the water to cool before using.
  • Hot tap water is not a substitute for boiling water. Water from a water heater is not intended for drinking.
  • Additionally, if your freezer has an automatic icemaker, discard all the ice cubes and turn off the icemaker until the “boil water” notice is lifted.

In the meantime, the Elliston Volunteer Fire Department, at 5001 Enterprise Dr., will be distributing bottled water to those impacted by the water outage from noon to 5 p.m. Officials say if you are not able to make it to the fire department, and need special assistance to obtain bottled drinking water, call 540-540-268-1055.

WFXR News will continue to update this story as additional information becomes available.

Boil water notice from the Montgomery County Public Service Authority (Photo courtesy: Montgomery County)