DMV answers questions related to closure, credential extension


(Courtesy: MGN online)

RICHMOND, Va. (WFXR) — In response to the temporary closure of all Virginia Department of Motor Vehicles customer service centers, suspension of mobile visits, and the extension of some credentials, the DMV released additional information to answer questions it received from customers.

On March 18, the DMV suspended in-person service for a minimum of two weeks in response to COVID-19. All 75 DMV customer service centers in Virginia are closed and all DMV 2 Go and DMV Connect services are postponed until at least April 2.

To accommodate, Gov. Ralph Northam issued an executive directive extending the validity of driver’s licenses, identification cards, and vehicle registrations for 60 days from original expiration dates.

“As nearly one million driver’s licenses, ID cards and vehicle registrations are set to expire between March 15 and May 15, we are focusing on protecting the health of DMV’s customers, employees, and the greater communities in which they operate by shifting services primarily online,” said Secretary of Transportation Shannon Valentine.

Credential Extensions

In regards to credential extensions, the DMV says a customer whose driver’s license, learner’s permit, commercial driver’s license, commercial instruction permit, or identification card expires between March 15 and May 15 will have an additional 60 days beyond the credential’s expiration date to renew their credential. For example, if a driver’s license expires on April 30, the extension changes the expiration date to June 29.

This extension applies to those age 75 and older who will not need to visit the DMV to renew until 60 days past the original expiration date. The DMV encourages those eligible to renew online or by mail to take advantage of those services.

Vehicle registrations that expire in March and April should also be renewed online or by mail. If in-person service is needed, these customers have an additional 60 days to renew credentials without a late fee.

Titles and Registration

Replacement titles and registration cards can be obtained online and original title and registration transactions can be conducted by mail. Customers who mail in their paperwork should keep photocopies and ship the package with a tracking number. Additionally, they should provide a telephone number or email address so the DMV can contact them if any other information is needed. Titlework may also be conducted at a DMV Select office, although most have closed or altered business hours. You may visit the DMV Select locations webpage for more information.

DMV Headquarters and Website Remain Open

The DMV’s headquarters and website, remain open and continue to process transactions, including vehicle registration renewals, some driver’s license renewals, address changes, and more.

REAL ID and Air Travel

On Monday, March 23, President Donald Trump announced that the October 1, 2020 enforcement deadline for REAL ID will be extended. Because REAL ID requires an in-person visit, customers cannot conduct this transaction at this time. However, the DMV recommends customers use this time to gather the documents needed to obtain a REAL ID. Many Virginians may decide they don’t need one because they don’t fly domestically or need to access secure federal facilities, or because they already have another federally acceptable form of identification, such as a valid U.S. passport.

According to the Transportation Security Administration, travelers with a state driver’s license that expired beginning on March 1, 2020, and who are not able to renew at their state driver’s licensing agency, may still use it as identification at the checkpoint. TSA will accept expired driver’s licenses one year after the expiration date, plus 60 days after the duration of the COVID-19 national emergency.

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